Legal
Terms of Service
Last updated: July 2026. By accessing or using the Kay's Wellness Centre website, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our website or services.
Service Description
Kay's Wellness Centre provides premium functional and integrative medicine consultation services through our Gikambura clinic, telehealth platform, and home visit programme. The information on this website is for general educational and informational purposes only and does not constitute a physician–patient relationship until a formal consultation has been booked and confirmed.
Booking & Cancellation
Appointment requests submitted through our website are reviewed by our clinical coordination team. A confirmed appointment is established only after you receive written confirmation via email or phone. Cancellations must be communicated at least 24 hours before the scheduled appointment time. Late cancellations may be subject to a fee at the physician's discretion.
Medical Disclaimer
The content on this website, including service descriptions, protocols, and educational materials, is provided for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
Limitation of Liability
To the fullest extent permitted by applicable law, Kay's Wellness Centre, its physicians, staff, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our services. This website is provided 'as is' without warranty of any kind, either express or implied.
Governing Law
These terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.